Legal · MSCOVET

Privacy Policy

MSCOVET respects the privacy of every importer, distributor, and partner. This policy explains how we collect, use, store, and protect the information you share with our export team.

Last updated: January 2025

By submitting an inquiry, requesting a quotation, or engaging with MSCOVET as a B2B partner, you acknowledge that you have read and understood this Privacy Policy. We process information solely for the purpose of veterinary product export, OEM/ODM cooperation, and customer service.

01

Information We Collect

To process your inquiry and deliver veterinary products efficiently, MSCOVET may collect the following categories of information:

  • Contact information: full name, company name, country, phone, WhatsApp, email address.
  • Business information: business type (importer, distributor, farm), target market, registration documents.
  • Inquiry data: product list, packaging requirements, OEM specifications, label languages, order quantities.
  • Technical data: IP address, browser type, device, and pages visited on our website.
02

How We Use Your Information

Quotation & Order

Prepare quotations, proforma invoices, and process export orders.

OEM Customization

Develop private label packaging, formulations, and registration documents.

Communication

Respond to inquiries via WhatsApp, email, and provide technical support.

Compliance

Meet GMP, customs, and veterinary export regulatory obligations.

03

Sharing & Disclosure

MSCOVET does not sell, rent, or trade your personal or business information. We may share limited data only with:

  • Logistics partners and freight forwarders strictly to deliver your shipment.
  • Customs, certification, and veterinary registration authorities when legally required.
  • Banking institutions for verified payment processing.
04

Data Security

We apply industry-standard administrative, technical, and physical safeguards to protect business information shared with our export team. OEM formulations, private-label artwork, and customer documents are treated as commercially confidential and stored on access-controlled systems.

05

Cookies & Tracking

Our website uses essential cookies to keep the site functional and analytical cookies to understand which products international buyers are most interested in. You may disable cookies in your browser settings; some interactive features may then be limited.

06

International Data Transfers

As an export-oriented manufacturer serving Africa, the Middle East, South Asia, and Latin America, your information may be processed in the country where MSCOVET operates and transferred across borders for shipment, registration, and after-sales support. We ensure equivalent protection wherever your data is processed.

07

Your Rights

You may at any time request to:

  • Access the information we hold about you or your company.
  • Correct inaccurate contact, shipping, or registration data.
  • Delete your data when no active order or legal obligation requires retention.
  • Unsubscribe from marketing communications at any time.
08

Contact Us

Export Team

MSCOVET Veterinary Pharmaceuticals

GMP Manufacturer & Exporter for Global Livestock Markets

MSCOVET reserves the right to update this Privacy Policy as regulations or our export operations evolve. Material changes will be posted on this page with an updated revision date.

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